How can I contact iHavora?
Need help? Email info@iHavora.shop or call +1-251-315-5748.
Where do you ship, and what does delivery cost?
Available destinations, shipping services and charges are shown at checkout for your delivery address. See our Shipping Policy for details.
When will my order arrive?
Refer to any delivery estimate shown at checkout or in your order confirmation. Timing depends on the destination and chosen service. Contact us if you need a delivery estimate before ordering.
How do I track my order?
Open the order-status link in your confirmation email. After dispatch, use the carrier tracking link. Visit Track Your Order for help.
Can I cancel or change an order?
Contact us as soon as possible with your order number. Changes depend on whether the order has been dispatched. See Cancel Your Order.
How do I return an item?
Contact us before sending an item back so we can provide return instructions. Eligibility, return costs and refund details are explained in our Return and Refund Policy.
What if an item arrives damaged, faulty or incorrect?
Contact us with your order number, a description of the problem and photos if available. Keep the item and packaging while we help resolve the issue. Your statutory rights are unaffected.
Which payment methods can I use?
The payment methods available for your order appear at checkout. Never send card details by email.
Where are your policies?
Read our Privacy Policy, Terms of Service, Shipping Policy and Return and Refund Policy.